I landed my first job in the early 70,s delivering papers at 9 years old. It taught me an amazing work ethic.
In 1983, at the age of 19, I graduated college with a diploma in business administration and began my career as a management trainee with The Hudson’s Bay Company. Over a 12 year period, I was trained, promoted regularly, and became known as a guy who could improve any operation they sent me to. In 1990 I married my amazing wife Angie in Penticton BC.
In 1994 at the age of 30 I was recruited by the world’s largest duty free operator; San Francisco based Duty Free Shoppers, or DFS Group, where I ran a $200 million dollar retail operation in Kowloon, Hong Kong. Working closely with a talented team of people and some of the world’s most luxurious brands, I was exposed to the real intricacies of world class distribution and brand management, in the midst of the technology boom and the information age. In 1995 I became a father when our first child Theo was born.
In 1996, just before the handover of Hong Kong back to China, we relocated to Vietnam where I opened a new division with local communist partners, and then in Seoul, South Korea collaborated on a new joint venture driven by the “Asian currency crisis”. It was an exciting time to be living and working in Asia. I learned that business fundamentals are the same everywhere in the world, but people and culture are game changers.
I rounded out an eight year career with DFS in the USA, helping to open the new operations in San Francisco International Airport and then once again new operations in JFK terminal 4 in New York. From design, to construction, to staffing and start up, like Vietnam it had all the hallmarks of running a new business.
In July of 2001 we were blessed with our second child, a beautiful daughter we named Dia. Two months later, during what would come to be known as “9/11” the twin towers were destroyed and our fate would take another turn. It was a heart breaking time to be in New York, and the company soon after restructured, offering me a package and setting me free once again to find my way.
I was 38 and corporate life had been good to me. It had taught me a ton, but something was missing. I felt a deep desire to seize control of my future and build my own business. I found myself well suited for a new emerging industry. It was call “business coaching” and I felt my calling. After intensive training, I began as a newly minted franchisee with the world’s largest business coaching team at Action International. It was a wonderful place to learn and cut my teeth in this new passion and purpose that had found me.
Over the next 5 years I would learn how to expertly market, sell, and deliver my services collaborating with a global network of extremely talented business coaches, sharing the secrets of changing lives. It was amazing, and in 2006 I was honored by my peers as their Canadian Coach of the Year.
In 2007 I launched my own brand, Kaizen Business Coaching where I had more freedom and access to the best resources for my clients. And in 2014 I became a certified values blueprint partner. Over the years I have experienced great successes coaching business owners using my own unique hybrid system of business coaching.