If you are experiencing a little push back on the changes you want to make in your business, I want to encourage you not to let that or other incidents dampen your enthusiasm or slow your momentum. There will be plenty of obstacles along the way to success – so the bigger your why is the smaller they will appear. Just lean in and lead through them.
At the same time as we want to be open to receive good feedback, if you are making a change that you believe is positive and necessary to reach your goals – you owe it to yourself and your team to follow through. Here are some tips on how to make it work:
- Always lead with a strong why that is aligned with your values, goals, and current strategy.
- Listen to understand and acknowledge feedback and concerns.
- Consider where the feedback is coming from – if its fear based, it’s probably not very credible (refer to your core operating values)
- Treat changes as a test and measure – agree to try it out (get their assurance that they will give it a fair chance).
- Invite those who push back to come up with a better idea to get to the same outcome. In short – lead, follow, or get out of the way
- If necessary speak with team members privately one on one, to ensure they are feeling heard.
A large percentage of employees – prefer “the devil they know to the devil they don’t” and are naturally resistant to change. They are also pre disposed to quietly “digging in their heels and staying the way they are”, so be mindful of that behavior if it shows up. Keep leading with good values and by example and trust that they will follow.
Clint Best is a business coach and the founder of Kaizen Business Coaching in Kelowna, BC. Clint has been guiding forward thinking business owners through change and growth since 2002.