He entered the room swiftly as if to avoid a giant hand that would push him back through the door. His eyes met my startled glance, as I lowered my handset in disbelief. Who was this “young Turk”, invading my privacy and distracting me from my business? I cut him off mid-sentence as he raised his sample case and launched into his pitch. “I’m not interested”, my tone was convincing and he knew he was finished. In desperation the young upstart squeaked… “It’s a really good deal”! It was too late, and with a wave he was gone.
I wondered later how he would assign meaning to my rejection. Would he take it personally, or would he explain it away as having nothing to do with him, and that he had just caught me at an inopportune moment. Secretly, I hope he chose the latter.
Timing is everything and anyone who wants to make it in sales needs to learn how to stay afloat on the “sea of rejection” they will certainly meet out there.
Clint Best is a business coach and the founder of Kaizen Business Coaching in Kelowna, BC. Clint has been guiding forward thinking business owners through change and growth since 2002.